FILESIT LAUNCHES TO HELP BUSINESSES TURN EMAIL FROM LIABILITY INTO ASSET
Lost emails, missed responses and fragmented inboxes are quietly eroding productivity across UK businesses, costing companies thousands of pounds a year in wasted staff time and lost opportunities.
Research suggests office workers spend up to 1.5 hours a day dealing with email, much of it consumed by searching for messages, managing folders, interrupting colleagues or chasing communications that have slipped through the cracks. As hybrid working becomes more entrenched, those inefficiencies are increasingly being viewed as both an operational and a governance risk.
Against that backdrop, FILESIT, a new cloud-based email management system hosted on Amazon Web Services, has launched in the UK with the aim of addressing what many businesses see as a persistent but under-managed problem.
Rather than relying on traditional inbox folders, FILESIT uses automation and artificial intelligence to file emails by contact, project, key phrases or reference numbers, creating a shared, searchable record of communications across teams. The platform also provides a live dashboard offering managers visibility over customer and project correspondence in real time.
Rodney Voyce, managing director of FILESIT author Logical Office Ltd, said poor email management exposes organisations to avoidable risk.
“Every missed or buried email is a risk — whether it’s a lost customer enquiry, a delayed supplier response, or a manager left in the dark,” he said. “We built FILESIT with AI so businesses can stop wasting time managing email, and start using it as a reliable record of what’s really happening with customers and projects instead of struggling with scattered unshared inboxes which aren’t a logical filing system.”
The system is designed to ensure that no messages are overlooked, with features such as an “unfiled manager” that flags emails requiring attention and relational filing that allows a single message to appear in both contact and project records without duplication. Users can also clean up inboxes in bulk without losing historical data.
Advocates of the approach argue that improved email visibility can translate into faster customer responses, clearer accountability and better continuity when staff are absent or leave a business. It can also reduce the risk of compliance failures caused by important correspondence being held in individual inboxes.
Priced at £12.50 plus VAT per user per month, FILESIT positions itself as a low-cost productivity tool, with the company arguing that the subscription costs less than a single wasted hour of staff time. The platform is available on a 14-day free trial, with flexible monthly billing and no long-term contracts.
While email has long been seen as a necessary but inefficient part of office life, tools such as FILESIT reflect a broader push by businesses to treat communication data as a shared operational asset rather than a personal workload. As pressure grows on organisations to do more with fewer resources, the humble inbox is increasingly becoming a focus for automation and reform.
