British Retail Consortium Karen O’Rourke – The London Business Journal

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MENTAL HEALTH CRISIS HITS SHOP WORKERS AS ABUSE AND SHOPLIFTING SURGE

November 7, 2025 NewsDesk bp Anthony Houghton, British Retail Consortium, British Retail Consortium Karen O’Rourke, Chief Executive, Chris Brook-Carter, christmas shopping behaviour, Conwy, customer service respect, Dundee) Stephanie (retail worker, Group CEO, H&M UKIE Jo Hayward, Holland & Barrett Bruce Findlay, kindness campaign, Landsec Michael (former store manager, London, Managing Director, Mobility & Convenience Retail, Oxford Street), respect retail campaign, Retail, retail abuse, retail crime uk, retail industry news, retail staff mental health, retail staff wellbeing, retail trust, Retail Trust Helen Dickinson, retail violence, shop worker safety, shoplifting crisis uk, UK, uk retail workers, Vice President, Wales) Nicola (former retail worker

SHOP STAFF FACE DAILY ABUSE AS CHARITY CALLS FOR RESPECT ON THE HIGH STREET Retail workers across Britain are facing

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